Best reason to contact us
Report a schedule, score, venue or TV error
A useful correction identifies the exact game and shows what should change. Include the affected page and a reliable source so the listing can be checked quickly.
A report we can act on
How to report an NBA schedule error
01
Identify the game
Copy the page URL and note the two teams and scheduled game date.
02
Show what is wrong
Describe the incorrect date, time, venue, score or TV listing and include a reliable source link.
03
Keep sensitive details out
Email the report without passwords, payment details or sensitive account information.
What this contact is for
Game-data correction
Wrong date, time, score, status, venue, opponent or home/away designation.
TV-listing correction
A missing, incorrect or outdated broadcast or streaming label.
Tool problem
A broken calendar link, export error, timezone issue or page that does not load correctly.
Product feedback
A filter, schedule view or download format that would make game planning easier.
What we cannot resolve
Tickets and arena orders
Contact the seller, team or venue shown on the receipt.
NBA or League Pass accounts
This site cannot access subscriptions, billing, passwords or blackout decisions.
Broadcaster and streaming logins
Contact the TV or streaming provider that authenticates the account.
Need official NBA account support?
Use the NBA Help Center for NBA App, NBA.com, League Pass and account requests. Schedule reports sent here do not open an NBA support case.
Open NBA Help CenterMessages to this site are reviewed, but a personal reply or specific response time is not guaranteed.
Quick answers
Contact and correction FAQ
How do I report an incorrect NBA game time or TV listing?+
Email the site contact with the two teams, game date, affected page URL, the detail that appears wrong and a reliable source link showing the correction.
Can NBA Schedule help with League Pass or broadcaster login problems?+
No. This site does not operate NBA League Pass, Prime Video, Peacock, ESPN or a TV provider. Contact the service that bills or authenticates your account.
Can I request a ticket refund here?+
No. NBA Schedule does not sell tickets or control arena orders. Contact the ticket marketplace, team or venue shown on your receipt.
What should I include when reporting a broken download?+
Include the tool URL, selected format, team or filters, timezone, what you expected and what happened. Do not send passwords, payment details or sensitive account information.
Will every message receive a reply?+
Messages are reviewed for schedule corrections and site problems, but a personal reply or specific response time is not guaranteed.
Check the current listing before reporting it
Open the schedule page, confirm the displayed timezone and copy the affected URL.